Frequently Asked Questions
Everything you need to know about your Figliarina shopping experience.
What is the standard shipping timeframe for Figliarina orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment measurements, as sizing can vary between tailored and oversized silhouettes.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal. Please note that sale items are eligible for store credit only.
What payment methods do you accept?
Figliarina accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are Figliarina garments ethically produced?
Yes, sustainability and ethics are core to our brand. We partner exclusively with certified factories that ensure fair wages and safe working conditions, and we prioritize the use of organic and recycled textiles.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.